Chelsea boots Ruched Washed-horsehide
DESCRIPTION
The entire pair of shoes is made of top-grain horsehide. The unique pleated design on the upper sets it apart from formal Chelsea boots while still maintaining a sense of refinement and elegance.
The lustrous texture of the horsehide complements the alloy metal trim perfectly, creating a striking visual effect. The inner lining of the shoes is made of top-grain cowhide, paired with soft and comfortable insoles, which are crafted from durable and antibacterial foam cowhide.
The zipper at the heel is a TERRA custom zipper, which is convenient for putting on and taking off. The long cowhide trim adds a touch of elegance to daily commutes.
Shoe materials
1. Upper: Top-grain horsehide
2. Insoles: Ortholite PU foam eco-friendly antibacterial top layer cowhide insoles
3. Outsole: Wear-resistant rubber composite outsole
4. Midsole: Cork outsole
5. Heel height: 3.5 centimeters
6. Inner lining: Top-grain cowhide
7. Accessories: Alloy metal accessories on the side
The heel is equipped with a newly developed No. 5 metal zipper
The zipper is equipped with a leather strap, and the length of the folded leather strap is approximately 15 centimeters.
RETURNS &REFUNDS
Return & Refund Policy (DAPPERSTREETS)
Thank you for shopping with Terraincognita. We are committed to delivering high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, you may request a return within our policy timeframe.
1. Return Policy (14 Days)
You may request a return within 14 days of receiving your order, as long as the item is in new, unused condition, with original packaging and all accessories included.
Eligible for Return
Incorrect size
Style or preference issue
Product does not meet expectations
Minor manufacturing issues upon arrival (subject to review)
Not Eligible for Return
Visible signs of wear
Stains, odors, damage, or deformation
Requests made after 14 days
Custom-made items
2. How to Start a Return
Contact Support
Reach out to us via customer service or email with your order number, reason for return, and photos/videos if the item has a quality issue.
Receive Return Instructions
After approval, we will provide the return address and shipping guidelines.
Ship the Item Back
Please package the item securely and use a trackable shipping method.
Refund Processing
Once we receive and inspect the returned item, your refund will be issued to your original payment method within 3–7 business days.
3. Costs & Responsibility
Returns due to personal reasons (e.g., incorrect size or dislike):
The buyer is responsible for return shipping costs.
Returns due to quality issues:
DAPPERSTREETS will cover the necessary costs (proof required).
Please note that a 10% handling fee of the order will be charged for returns.
4.Additional Notes
Do not ship products to any address not provided by customer service.
If a return is undeliverable due to incomplete or incorrect information, the buyer will be responsible for related costs.
Updates or adjustments to this policy will be posted on our website.
SHIPPING & DELIVERY
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
LOST/MISSING PACKAGES
DAPPERSTREETS are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
5-15 Business days
Canada, Europe
8-15 Business days
Australia, New Zealand
8-15 Business days
Central & South America
10-20 Business days
Asia
8-15 Business days
Africa
15-30 Business days
Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays.
*Some sizes 46-48 shoes require customization, which may extend the delivery time by 10-20 days.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
